This job was completed to resolve an Insurance claim for a lady who lives in Warlingham whose bathroom tiles and grout had been damaged from smoke and soot. A building company had attempted to clean the tiles however the lady was not satisfied and told the insurance company it was to be done properly. On inspection the grout was still a bit dirty but I told her it was possible to clean it up, but could not guarantee it would be a uniform finish. I suggested that she could have the grout re-coloured at the same cost and gave her a small demonstration, she was happy with this and contacted the insurance company to get the go ahead; a week later she called me to book it in.
Preparing the Tile and Grout for Re-colouring
When I started the job I went over it with the lady to make sure she was happy with the colour and if there were any other issues. She pointed out that on the border tiles had discoloured and on closer inspection I found that they were a marble tile and the builders had put a topcoat seal on them to make them shiny but because it was the wrong type of seal and it had started to peel.
As a result it was necessary to the sealer as so I put a coat of remove and go on the border tiles and left it to dwell; I also sprayed a solution of Tile Doctor Pro-Clean onto the ceramic wall tiles and scrubbed the tiles and grout before washing then down with warm water. By this time I could then scrub the border tiles in order to remove the old topcoat sealer. I dried the border tiles using my heat gun and the applied a coat of Ultra-Seal; the marble tiles had to be sealed before I could colour the grout.
Applying Grout Colourant
Once everything had been rinsed and the grout had dried I was able to apply the grout colourant using my colour applicator (toothbrush). Its meticulous work so it took a couple of hours to apply and by then I could go round to remove any excess colourant by spraying plain water and scrubbing with a white pad. I use a white pad, because if I used a coloured pad I could transfer the dye from the coloured pad to the seal.
Once I had completed the whole room I checked to make sure everything was okay and found I needed to touch up a couple of areas. I then buffed all the tiles up and cleaned the bath, sink and floor and asked the lady to check it all before putting all my equipment and dust sheets back into the van. The lady was really happy with the result (see comment below) and has asked me to do the same work in her kitchen.
Bill worked continually throughout the day without a break. He was very polite and courteous He was full of knowledge and yes I would use again.
Kim Dehnert, Wallingham